stay one step ahead of new working practices.

Well-designed meeting minutes are a key tool for capturing decisions, clarifying responsibilities and tracking projects. This article offers practical advice on how to prepare, structure and distribute your minutes, making them a real productivity booster for your team.

Managerial communication is not just about "speaking well": it structures the work. When messages are vague or not prioritized, the team interprets them and the deliverables diverge. This article proposes four operational rules, with ready-to-use formulations, to clarify expectations, prioritize, adapt the message, and verify understanding.

A former HR professional in the luxury and cosmetics industries, Marion Sterlin spent more than ten years leading HR development, transformation, and innovation projects. A certified professional coach, she now puts this experience to work for the leaders and teams she supports, both individually and collectively.

Following a pilot program launched in 2024, Doctolib renewed its partnership with NUMA through a six-month program for highly experienced female talent. The goal: to develop influence, communication, negotiation, and self-awareness in small groups.

Conflicts, tensions... The OSBD method helps managers to defuse sensitive situations with clarity and empathy. A simple 4-step tool for transforming disagreements into opportunities for dialogue and strengthening team cohesion.

Managerial fairness is demonstrated in everyday decisions, not in intentions. To reinforce perceived fairness, managers must clarify criteria, explain differentiation, make explicit decisions, recognize actual work, and establish consistent feedback.

Mental health at work depends on the environment, pace, and managerial approach. By clarifying expectations, regulating workloads, and detecting warning signs, managers protect their teams and prevent psychosocial risks.

In this episode, Claudio Vandi welcomes Anne-Gaëlle Sterlin (Vilmorin-Mikado) to show what Lean culture really changes for managers: attitude, accountability, psychological safety, and co-construction, with three key levers (Leader = Teacher, getting out in the field, "problems are gold").

AI does not replace managers—it redefines their role. At Doctolib and L'Oréal, managers are becoming key drivers of change: more people-focused, adaptable, and committed to skills development.