Managing Performance on a Daily Basis
Sloppy annual reviews, performance reviews treated as a mere formality, and team development left up to the discretion of individual managers: these resources provide a practical approach to making every discussion a meaningful one.
- 7 Tips for Improving Your Annual Reviews : the hourglass method, mirror analysis, structuring to avoid vague reviews.
- Performance Review: A Preparation Guide : the COIN method, factual framework, concluding with concrete actions.
- The NUMA performance review template : a ready-to-use framework to standardize the quality of performance reviews across managers.
- The keys to continuously developing your team : managerial routines, one-on-one meetings, and a culture of growth.
- Essentials for the Developer-Manager : four fundamental skills to focus on: listening, motivating, delegating, and guiding.
Communication and Difficult Situations
Feedback that doesn't go over well, disagreements that escalate, or colleagues you don't know how to approach: these resources provide managers with specific strategies for speaking clearly without causing offense or avoiding the issue.
- Giving Feedback Using Nonviolent Communication : the OSBD method and the 4Rs for structuring feedback without causing resistance.
- Difficult Conversations in Management: A Practical Guide : 4 tips for preparing for, structuring, and concluding sensitive discussions.
- Communicating with Different Types of People : The Process Communication Model for adapting your approach to the person you're talking to.
- The Keys to Assertive and Compassionate Communication : NVC, methods, and practical examples to make everyday interactions run more smoothly.
- Optimizing Your Messages with ChatGPT : practical prompts to rephrase in NVC more quickly and accurately.
Productivity and Organization
Meetings that eat into work time, delegation that doesn’t stick, priorities that keep getting pushed aside: these resources help managers regain control of their schedules and their team’s energy.
- How to maximize the effectiveness of your meetings : On average, one full day a week is spent in meetings. These tools can help change that.
- Knowing how to delegate at the right level, depending on the person and the task : delegation matrix, 4 managerial approaches, fostering autonomy without losing sight of the big picture.
- Boost your efficiency without sacrificing your peace of mind : prioritize, make decisions faster, and reduce mental load.
- Tools for fostering the right rhythm within your team : a set of 4 tools to spot early warning signs and prevent burnout before it happens.
- The All-Terrain Manager's Toolkit : 5 practical tools for one-on-ones, motivation, meetings, and scheduling.
Leadership, Change, and Engagement
Leading a transformation, managing a resistant team, and sustaining engagement over the long term: these resources provide managers with the tools they need to steer change systematically, rather than relying on instinct.
- How can we manage and support change? : clarify the vision, structure the messages, manage resistance.
- Drive change with confidence using the Time Machine : a tool for looking ahead, embodying the vision, and leading your team.
- Adopting Care Management : Tools and Insights for Human-Centered, Structured Leadership in Everyday Practice.
- 4 Steps to Developing Effective Communication : Prioritize your ideas; engage your audience both verbally and in writing.
- Developing the right approach to persuade and gain buy-in : managing resistance and building buy-in during times of change.
Commercial Excellence
A stagnant sales pipeline, longer sales cycles, and sales reps who negotiate under pressure rather than creating value: these resources give sales and HR teams the tools to develop a sustainable skills-building program.
- Building a Value- and Results-Driven Sales Academy : 85% to 90% of sales training programs have no lasting impact after 120 days. This guide provides the tools to change that.
- Turn your salespeople into true decision-making partners : 4 real-world scenarios where deals fall through, and the 3 shifts in approach to turn them around.


