The spirit of conquest: Choose, dare, and move forward in complexity
FORWARD is the annual gathering for HR and Learning & Talent Directors to come together and reflect on new practices and anticipate changes in the world of work. No abstract discussions, just concrete examples, proven strategies, and open discussions about what really works. Organized around the theme of "The Spirit of Conquest," FORWARD 2026 will bring together large groups and scale-ups to explore how to make better decisions in uncertain times, transform without losing balance, and put the customer back at the center of managerial decisions.
Discover the program
Cocktail Reception and Lunch
Opening and Introduction

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Innovation & Change
How can we maintain balance during transformation?




- How to clearly define what is non-negotiable in the transformation: what must remain stable (values, missions, DNA).
- How to create a framework that allows experimentation without chaos.
- How to deal with doubt, weak signals, and resistance.
- How to accelerate by mobilizing teams at the right time.
Customer and Business Culture
Putting the customer back at the center of the game



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- Make the customer your managerial compass: incorporate their voice into rituals (reviews, stand-ups, decisions).
- Transforming field feedback into drivers for progress: using feedback, irritants, and weak signals to guide team actions.
- Link customer indicators and management: connect NPS, satisfaction, or loyalty to the manager's objectives and decisions.
- Maintaining balance: relying on customer culture without falling into the trap of "the customer is always right," while preserving teams and the decision-making framework.
Networking
A special opportunity for peers to exchange ideas.
AI and Management
Making AI a true ally in the manager's daily life




- Make faster and better decisions: instant project overview , risk analysis, scenario comparison.
- Prepare for key management moments: structure feedback, clarify a message, simulate a difficult conversation.
- Empowering people rather than replacing them: maintaining the manager's role as an arbitrator, listener, and relationship builder.
- Develop essential AI skills: ask the right questions, verify the answers, use AI to expand (not replace) your judgment.
Best Learning Organizations Ceremony and Closing Cocktail Reception
Presentation of the FORWARD awards to the best learning companies, and networking over cocktails to round off the event.
THE SPEAKERS
fromprevious editions





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JOIN THE RANKING OF THE BEST LEARNING COMPANIES
The FORWARD Awards for Best Learning Organizations recognize organizations that place learning and talent development at the heart of their strategy. Apply before March 1, 2026, to celebrate your commitment and join the companies that are shaping the future of work.
APPLYInnovation Award
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Awarded to the company that has transformed a challenge into an opportunity and rethought its learning methods.
Inclusion Awards
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Rewards the company that has made inclusion and diversity a central pillar of its training programs.
Impact Awards
Honors an HR initiative that has had a significant impact on talent retention or overall performance.
NUMA Award
Celebrates the most outstanding initiative deployed by a Numa partner in 2024
A LOOK BACK AT THE 2025 EDITION
Did you miss FORWARD 2025? Watch all the conferences as if you were there.

AI and skills
François Debois, Global Director for Learning Excellence & Innovation (L'Oréal), and Jordan Defas, Learning and Development Director (Doctolib), explain how to leverage data and artificial intelligence to develop skills that closely match the real needs of the company and its employees.

Learning organization
Elizabeth Villa Covarrubias (Edenred) and Vincent Cano (Alma) share their experiences and practical tools for structuring learning organizations where managers become the primary drivers of development.

Collective dynamics and transformation
Marie-Alice Tantardini (PayFit) and Majid Kiani (Club Med) share their approaches to developing effective collective strategies that can support transformation while strengthening team cohesion.

