Well-being and performance: the role of development interviews

5/11/2025
Development
Article
6min
Development
Article
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Well-being and performance: the role of development interviews

For many human resources departments, this has become a central issue. Companies need to achieve their objectives in an uncertain environment, while preserving the equilibrium of their teams. When quality of life and working conditions are neglected, the effects are quickly felt: disengagement, tension, increased stress and reduced performance.

In this context, development interviews are a concrete lever for implementing responsible management. Properly conducted, they provide an opportunity to take stock of workload, satisfaction and career prospects, while strengthening the relationship between manager and employee.

Rethinking performance through the lens of well-being at work

For a long time, performance was assessed solely on the basis of quantified results or deadlines met. However, human resources managers observe that this limited vision ultimately weakens the organization. Maximum productivity, if not accompanied by sustainable working conditions, sooner or later leads to a loss of employee commitment, a deterioration in mental health in the workplace and a tense social climate.

For example, in a logistics company, management increased delivery rates to meet growing demand. But no workforce adjustment or review of schedules was implemented. In the space of a year, order picker turnover doubled, sick leave increased and job satisfaction plummeted. Even customers began to report errors and delays, a sign of a system under strain.

Overcoming the myth of productivity at all costs

A high-performance employee is first and foremost one who lasts. To guarantee sustainable performance, QWL (Quality of Life at Work) and QWLC (Quality of Life and Working Conditions) must be implemented consistently.

Redefining performance with human and collective indicators

Financial indicators must be complemented by data relating to well-being in the workplace:

  • job satisfaction and social climate,
  • perception of workload and working time,
  • quality of cooperation between teams,
  • ability to make shared decisions.

For example, a small consulting firm set up a weekly monitoring of "team energy" through a short internal survey. Each week, employees noted their level of workload, motivation and satisfaction. This data enabled us to quickly identify weak signals (overload, internal tensions, loss of meaning) and adjust the distribution of missions or priorities. In just a few months, the commitment rate rose and customer satisfaction improved.

Integrating well-being at work into development interviews

Development interviews should not be limited to a numerical evaluation. Properly conducted, they enable a dialogue between manager and employee on performance and well-being.

Asking the right questions to take well-being into account

Responsible management includes questions on :

  • the balance between personal and professional life,
  • workload and time management,
  • skills development needs.

For example, an employee explains during her interview that repeated meetings limit her efficiency. Taking this feedback into account, the manager introduced two mornings without meetings. The result: productivity and balance are restored.

Linking well-being and performance in manager-employee dialogue

Rather than opposing performance and well-being, responsible management seeks to show how one feeds the other. Job satisfaction, recognition, a clear framework and autonomy are direct levers of sustainable performance.

In development interviews, the manager can address this articulation in a very concrete way:

  • "What enables you to give your best every day?"
  • "What factors help you stay motivated and focused in your work?"
  • "What would you need to be more comfortable in your assignments?"

These questions open up a dialogue on actual working conditions, and enable us to link individual performance to the levers of well-being.

Detect weak signals before they become risks

Development interviews are an ideal time to spot weak signals: recurring fatigue, loss of initiative, isolation, irritability, loss of meaning, etc. This is proof that the line between productivity and personal balance has moved too far. Proof that between productivity and personal balance, the cursor has moved too far.

These clues, often discreet, may indicate overwork or a lack of recognition. Human resources departments are increasingly encouraging managers to incorporate these observations into their day-to-day practice, and to document them in QWL assessments.

Training managers to combine performance and well-being

Managers have a key role to play in maintaining the balance between performance and quality of life at work. And yet, many of them feel powerless to deal with well-being issues, lacking the tools or benchmarks to tackle them. Training them in these issues is therefore essential to enable them to take concrete action with their teams.

Giving managers constructive conversation tools

Dealing with well-being in the workplace without judging or trivializing it requires specific skills. The most effective training courses are based on practices such as :

  • non-violent communication (NVC) to express a need or concern in a factual way,
  • active listening to reformulate and understand the employee's feelings,
  • open-ended questioning to encourage expression and reflection.

These relational skills transform the manager's posture. They make it possible to move from a top-down interview to a genuine dialogue, where the employee feels recognized and listened to.

Encouraging a long-term vision of performance

Responsible management is a long-term process. It values regularity, progress and the collective ability to go the distance.

This approach to sustainable performance means rethinking certain reflexes: not confusing intensity with efficiency, avoiding over-solicitation and preserving recovery time.

For example, in a B2B sales team, the manager introduced three-month cycles alternating periods of intense prospecting with weeks of recuperation or training. This more sustainable rhythm kept the teams energized, reduced turnover and boosted sales by 8%.

Training managers in this vision means teaching them to measure success differently: through motivation, cohesion and the ability of teams to last over time.

Establish a culture of benevolent, progress-oriented feedback

When used correctly, feedback is a powerful QWL tool. It builds trust, fuels skills development and supports employee commitment.

But to be effective, feedback must be regular, precise and constructive. It's not just a question of pointing out successes or shortcomings, but of giving meaning and opening up avenues for improvement.

Some companies adopt the 70/30 rule: 70% recognition, 30% areas for improvement. This approach creates a climate of trust conducive to learning.

Others are experimenting with collective feedback rituals: at the end of a project, each team member shares what they appreciated and what they would like to see improved.

These practices are helping to establish a managerial culture that is both benevolent and demanding, in which well-being at work becomes a natural component of performance.

Making development interviews a lever for sustainable performance

A development interview should be more than just an administrative exercise. It's a strategic moment that can have a positive impact on skills development, productivity and team balance.

Link each interview to the employee's aspirations and progress

An effective development interview is not limited to assessing results. It must bring out the levers for evolution and learning. The manager is careful to align the organization's needs with individual projects: new skills, internal mobility, expansion of scope.

For example, an employee expresses a desire to move into a coordination role. The manager identifies a suitable internal training program and plans a pilot project. This type of support strengthens employee commitment and encourages skills upgrading without operational disruption.

Transforming the interview into a moment of recognition and projection

Development interviews gain in impact when they become moments of sincere recognition. Before talking about objectives, it's essential to value the employee's contribution: his or her role in the collective success, his or her progress or ability to cope with difficulties.

For example, in a public-sector company, managers were trained to devote the first ten minutes of each meeting to highlighting the year's successes. This ritual considerably improved job satisfaction and strengthened mutual trust.

The interview then becomes a space for projection, where future desires, challenges and opportunities are discussed.

Set up regular monitoring throughout the year

A development interview only makes sense if it's part of a regular follow-up.

Implementing short follow-up points (fifteen to twenty minutes every two weeks) helps to link objectives, workload and available energy.

This recurring meeting helps the manager to spot weak signals, adjust the pace or redistribute priorities before fatigue sets in.

Some companies call these "flash interviews": a lightweight but highly effective way of maintaining employee commitment and preserving mental health in the workplace.

Reconciling well-being at work and sustainable performance is not a luxury, but a prerequisite for success. Well-conducted development interviews make it possible to take into account workload, job satisfaction and skills development, while putting in place concrete practices that promote QWL. Responsible management, capable of linking performance and balance, plays a key role in the sustainable development of organizations.

For many human resources departments, this has become a central issue. Companies need to achieve their objectives in an uncertain environment, while preserving the equilibrium of their teams. When quality of life and working conditions are neglected, the effects are quickly felt: disengagement, tension, increased stress and reduced performance.

In this context, development interviews are a concrete lever for implementing responsible management. Properly conducted, they provide an opportunity to take stock of workload, satisfaction and career prospects, while strengthening the relationship between manager and employee.

Rethinking performance through the lens of well-being at work

For a long time, performance was assessed solely on the basis of quantified results or deadlines met. However, human resources managers observe that this limited vision ultimately weakens the organization. Maximum productivity, if not accompanied by sustainable working conditions, sooner or later leads to a loss of employee commitment, a deterioration in mental health in the workplace and a tense social climate.

For example, in a logistics company, management increased delivery rates to meet growing demand. But no workforce adjustment or review of schedules was implemented. In the space of a year, order picker turnover doubled, sick leave increased and job satisfaction plummeted. Even customers began to report errors and delays, a sign of a system under strain.

Overcoming the myth of productivity at all costs

A high-performance employee is first and foremost one who lasts. To guarantee sustainable performance, QWL (Quality of Life at Work) and QWLC (Quality of Life and Working Conditions) must be implemented consistently.

Redefining performance with human and collective indicators

Financial indicators must be complemented by data relating to well-being in the workplace:

  • job satisfaction and social climate,
  • perception of workload and working time,
  • quality of cooperation between teams,
  • ability to make shared decisions.

For example, a small consulting firm set up a weekly monitoring of "team energy" through a short internal survey. Each week, employees noted their level of workload, motivation and satisfaction. This data enabled us to quickly identify weak signals (overload, internal tensions, loss of meaning) and adjust the distribution of missions or priorities. In just a few months, the commitment rate rose and customer satisfaction improved.

Integrating well-being at work into development interviews

Development interviews should not be limited to a numerical evaluation. Properly conducted, they enable a dialogue between manager and employee on performance and well-being.

Asking the right questions to take well-being into account

Responsible management includes questions on :

  • the balance between personal and professional life,
  • workload and time management,
  • skills development needs.

For example, an employee explains during her interview that repeated meetings limit her efficiency. Taking this feedback into account, the manager introduced two mornings without meetings. The result: productivity and balance are restored.

Linking well-being and performance in manager-employee dialogue

Rather than opposing performance and well-being, responsible management seeks to show how one feeds the other. Job satisfaction, recognition, a clear framework and autonomy are direct levers of sustainable performance.

In development interviews, the manager can address this articulation in a very concrete way:

  • "What enables you to give your best every day?"
  • "What factors help you stay motivated and focused in your work?"
  • "What would you need to be more comfortable in your assignments?"

These questions open up a dialogue on actual working conditions, and enable us to link individual performance to the levers of well-being.

Detect weak signals before they become risks

Development interviews are an ideal time to spot weak signals: recurring fatigue, loss of initiative, isolation, irritability, loss of meaning, etc. This is proof that the line between productivity and personal balance has moved too far. Proof that between productivity and personal balance, the cursor has moved too far.

These clues, often discreet, may indicate overwork or a lack of recognition. Human resources departments are increasingly encouraging managers to incorporate these observations into their day-to-day practice, and to document them in QWL assessments.

Training managers to combine performance and well-being

Managers have a key role to play in maintaining the balance between performance and quality of life at work. And yet, many of them feel powerless to deal with well-being issues, lacking the tools or benchmarks to tackle them. Training them in these issues is therefore essential to enable them to take concrete action with their teams.

Giving managers constructive conversation tools

Dealing with well-being in the workplace without judging or trivializing it requires specific skills. The most effective training courses are based on practices such as :

  • non-violent communication (NVC) to express a need or concern in a factual way,
  • active listening to reformulate and understand the employee's feelings,
  • open-ended questioning to encourage expression and reflection.

These relational skills transform the manager's posture. They make it possible to move from a top-down interview to a genuine dialogue, where the employee feels recognized and listened to.

Encouraging a long-term vision of performance

Responsible management is a long-term process. It values regularity, progress and the collective ability to go the distance.

This approach to sustainable performance means rethinking certain reflexes: not confusing intensity with efficiency, avoiding over-solicitation and preserving recovery time.

For example, in a B2B sales team, the manager introduced three-month cycles alternating periods of intense prospecting with weeks of recuperation or training. This more sustainable rhythm kept the teams energized, reduced turnover and boosted sales by 8%.

Training managers in this vision means teaching them to measure success differently: through motivation, cohesion and the ability of teams to last over time.

Establish a culture of benevolent, progress-oriented feedback

When used correctly, feedback is a powerful QWL tool. It builds trust, fuels skills development and supports employee commitment.

But to be effective, feedback must be regular, precise and constructive. It's not just a question of pointing out successes or shortcomings, but of giving meaning and opening up avenues for improvement.

Some companies adopt the 70/30 rule: 70% recognition, 30% areas for improvement. This approach creates a climate of trust conducive to learning.

Others are experimenting with collective feedback rituals: at the end of a project, each team member shares what they appreciated and what they would like to see improved.

These practices are helping to establish a managerial culture that is both benevolent and demanding, in which well-being at work becomes a natural component of performance.

Making development interviews a lever for sustainable performance

A development interview should be more than just an administrative exercise. It's a strategic moment that can have a positive impact on skills development, productivity and team balance.

Link each interview to the employee's aspirations and progress

An effective development interview is not limited to assessing results. It must bring out the levers for evolution and learning. The manager is careful to align the organization's needs with individual projects: new skills, internal mobility, expansion of scope.

For example, an employee expresses a desire to move into a coordination role. The manager identifies a suitable internal training program and plans a pilot project. This type of support strengthens employee commitment and encourages skills upgrading without operational disruption.

Transforming the interview into a moment of recognition and projection

Development interviews gain in impact when they become moments of sincere recognition. Before talking about objectives, it's essential to value the employee's contribution: his or her role in the collective success, his or her progress or ability to cope with difficulties.

For example, in a public-sector company, managers were trained to devote the first ten minutes of each meeting to highlighting the year's successes. This ritual considerably improved job satisfaction and strengthened mutual trust.

The interview then becomes a space for projection, where future desires, challenges and opportunities are discussed.

Set up regular monitoring throughout the year

A development interview only makes sense if it's part of a regular follow-up.

Implementing short follow-up points (fifteen to twenty minutes every two weeks) helps to link objectives, workload and available energy.

This recurring meeting helps the manager to spot weak signals, adjust the pace or redistribute priorities before fatigue sets in.

Some companies call these "flash interviews": a lightweight but highly effective way of maintaining employee commitment and preserving mental health in the workplace.

Reconciling well-being at work and sustainable performance is not a luxury, but a prerequisite for success. Well-conducted development interviews make it possible to take into account workload, job satisfaction and skills development, while putting in place concrete practices that promote QWL. Responsible management, capable of linking performance and balance, plays a key role in the sustainable development of organizations.

FAQ

How do you incorporate well-being at work into your development interviews?
Why are sustainable performance and well-being at work linked?
What tools can managers use to combine performance and well-being?

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