Saying things without hurting, expressing disagreement without creating tension, regulating emotions at key moments... These are just some of the relational challenges managers face every day. Without a framework, these situations can quickly lead to misunderstandings, frustration and deadlock. Conversely, assertive, clear and benevolent communication can defuse tensions, smooth exchanges and reinforce trust within teams.

The NUMA "Non Violent Communication" resource kit helps your managers to better manage emotions, structure their messages and establish constructive communication, even in the most sensitive contexts.

A kit for integrating NVC into management

• Tips for adopting NVC and creating open, calm and productive exchanges
• A 4-step method for structuring and giving effective, constructive feedback
• A solution for managing emotions and stepping back from the emotional roller coaster of everyday life
• A tool to optimize and convey the right messages

All with concrete examples of how to apply NVC in everyday professional life.

Why equip your managers with NVC

Non-Violent Communication is not an abstract concept: it's an operational tool for better collaboration and tension prevention.

By spreading these practices throughout your organization, you will enable your managers to :

• Create a more open and peaceful space for dialogue, even in sensitive situations.
• Improve the clarity and impact of feedback and decision-making.
• Strengthen team cohesion by cultivating active listening, empathy and recognition.
• Preserve the quality of relationships and the fluidity of collaboration, even under pressure.

A complete kit to transform your exchanges into levers for collaboration: advice, tools, concrete examples and field-tested methods.