Learning objectives :

• Identify your own DISC profile and understand what it means in terms of managerial behaviors, strengths, and biases
• Deciphering the communication styles of others through observation, without having to give them a test
• Adapting your communication and management style to each individual, while remaining natural
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Course :

Session 1: Discovering Your Own Style
You can’t adapt to others without first understanding yourself. Participants explore their DISC profile and delve deeper into what it means in practical terms in a managerial context: What are my natural strengths, my areas for development, and toward which types of people do I have a negative bias?

Example of a tool : DISC: four profiles (Red, Yellow, Green, Blue) analyzed in terms of their managerial behaviors, strengths, areas for improvement, and negative biases. Ex.: A Red profile is goal-oriented and proactive (direct, impatient, fast-paced, demanding), with the strength of conveying strong messages with conviction and not hesitating to speak their mind, and a negative bias toward people who are overly procedural or lack energy.

Case Study : Identify your dominant profile, explore your natural strengths and managerial blind spots, and become aware of the profiles with which collaboration is naturally more difficult.

Session 2: Understanding Others’ Styles
Identifying a person’s style without putting them through a test is a key skill for managers. Participants learn to observe behavioral cues that reveal a person’s DISC profile: how someone speaks, makes decisions, and reacts to stress or disagreement.

Example of a tool : Behavioral cues indicative of the DISC style (general observable traits, typical phrases, behaviors under pressure) to identify a person’s profile through direct observation. Ex.: A Yellow profile is recognizable by their spontaneous enthusiasm, strong need for autonomy, and black-and-white reactions (“I like it / I don’t like it”), and under stress tends to run around in circles or shift responsibility onto others.

Case Study : Identify a person’s DISC style based on a description of their typical behaviors, and justify this identification using the observed cues.

Session 3: Adapting Your Management Style to Different Personality Types
Knowing someone’s personality type is a good start. But adapting your management style, feedback, or messages accordingly while remaining natural—that’s where the real impact lies. Participants practice rephrasing specific messages based on the recipient’s profile.

Example of a tool : The advisory grid for tailoring your communication to your audience’s style. For example, for a Yellow profile: inject energy and intensity into interactions; don’t stifle their imagination; let them think outside the box before bringing things back to the main issue; be direct with feedback but very open to their responses; avoid imposing rigid frameworks on them.

Case Study : Rephrase the same message to adapt it to the recipient’s style, creating multiple versions for different DISC profiles and identifying the specific changes in both content and form.