In an environment where speed of execution and growth are essential, Partoo has adopted a pragmatic approach to performance assessment and managerial development. Two key dynamics structure this approach:

• A test & learn culture, where performance is based on the ability to experiment quickly and learn from each iteration.
• A business model based on rapid growth, which requires a long-term vision to ensure sustainable progress.

Align OKRs with an annual roadmap for greater consistency

Partoo has evolved its approach from isolated quarterly OKRs to a system aligned with an annual roadmap. This transition aims to reinforce strategic alignment and continuity of initiatives. However, this change requires a real effort of adjustment, not least because of the organization's growing culture and size.

Adapting individual performance assessment

Individual performance monitoring is based on a dual mechanism:

• An annual appraisal, which remains an essential benchmark for measuring an employee's overall impact.
• Quarterly meetings focused on delivery, enabling more regular monitoring, tailored support and better anticipation of support needs.

Developing clear career paths

To give employees a clear picture of their progress, Partoo has set up a reference system of the skills and levels of mastery required at each stage of development. This tool serves as a guide and encourages coherent and motivating professional development.

Supporting top performers

Long-term commitment also means recognizing talent. A personalized system of rewards and development opportunities helps to keep top performers involved and encourage their progression within the company.

Managing underperformance with pragmatism and courage

A rapid response from HR

At Partoo, underperformance is tackled proactively to prevent it from getting worse. The aim is to play down difficulties and intervene at the right moment.

Development plans are not simply legal tools that list shortcomings, but concrete levers to help employees regain positive momentum and implement the right action plan.

Strengthening managerial courage

Managing underperformance also relies on managerial courage, a skill highly valued at Partoo. To help managers exercise it effectively, several initiatives have been put in place:

• Specific training on managing difficult situations.
• Feedback sessions to practice and refine their approaches.
• Shadowing actions, to observe and learn from the best practices of their peers.

These actions have already borne fruit, with examples of managers successfully turning around the performance of entire teams thanks to transparent communication and tailored support.

Would you like to delve deeper into these topics and provide food for thought? Discover the FORWARD 2025 replays and retrospective.