Rachel's story

Air France

Rachel serves as Chief Operations and Promotions Officer at Air France’s Digital Factory. Having some familiarity with NUMA’s acceleration programs in the past, Rachel liked the idea of a pragmatic and modern approach to training programs. Hot topics of the program: OKRs, feedback, becoming a helping coach for her team...

Her challenge:

Getting familiar with modern goal-setting methodologies:  she was used to classic goal-setting methods, but wanted to prepare for a global restructuring of the process.

The new habits she plans to keep:

OKRs: Starting in September, Rachel began implementing OKRs to foster commitment, motivation, and collaboration among her team.

Master her weekly kick off: Rachel no longer stresses out about giving top-down recommendations that turn out to be helpful guidelines for her team.

The bad habits she's lost:

No notes: Rachel internalized the benefits of note-taking and set up a follow-up system for accountability.

Lack of punctuality: Rachel realized the importance of punctuality in her relationship with colleagues and how it affects her 1:1 meetings.

“NUMA differs from other programs in that it gathers people from different companies, while encouraging meaningful interactions. This has a significant impact on the discussions, making them more open and unbiased. Our NUMA coaches found just the right balance between theory and practice, and a new ‘team spirit’ emerged from my cohort."

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