Leadership: what are we talking about?

17/5/2024
Leadership
Article
3 min
Leadership
Article
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Leadership: what are we talking about?

Leadership plays a crucial role in professional success, guiding individuals and organizations towards the achievement of their goals. This article explores the many facets of leadership: how is leadership defined? What makes a good leader? How can we adopt the right posture to develop high-performance, committed teams?

1. How do we define leadership?

Leadership transcends simple hierarchy. It represents the ability to guide, influence and motivate others towards the achievement of common goals. Beyond titles, the leader embodies integrity, empathy and emotional intelligence, while demonstrating charisma and benevolent authority.

Key characteristics of a leader include integrity, empathy, charisma, benevolent authority and constant exemplarity. Humility in the face of challenges and a clear vision help to forge a visionary character, essential in leadership.

2. What makes a good leader?

Impactful communication

When we talk about impactful communication, we're talking about knowing how to convey a simple message that makes the link between facts and actions or collective learning. Knowing how to generate behaviors and actions. This is what strengthens your leadership posture (precision, business vision, demands) and your image (with your team, your boss). And that means not only key formulas and basic rules of posture, but also knowing how to structure your messages and give them the right level of detail.

A leader must master the art of communication to create and deliver relevant messages at the right time, thus establishing a strong and motivating connection with his or her team.

To develop impactful communication and convey the right messages at the right time: access our change management resource kit .

Expanding your network

Leadership extends beyond organizational boundaries. Developing a solid network enables the leader to obtain crucial information, foster collaboration and keep abreast of industry trends. It's up to each leader to work on his or her influence: it's up to him or her to surround himself or herself with the right people and to know how to convince decision-makers. To do this, it's not enough to develop your network externally, but also internally.

Deciding under uncertainty

The courage to make informed decisions in uncertain situations is an essential quality not only for a leader, but also for a manager. In a context of constant change, how can we make the right decisions when no decision seems obvious? Indeed, as managers and leaders, we have more and more decisions to make, and these have more and more impact, even though we are naturally biased and have much more information, but often lack key elements. Even if these decisions remain complex, the ability to decide in the face of uncertainty essentially lies in a leader's ability to demonstrate clarity in order to facilitate decision-making, to manage the timing of the decision and, of course, to be able to challenge it correctly, alone or collectively.

Negotiation

The ability to negotiate effectively is a valuable skill. It enables the leader to resolve conflicts, find win-win solutions and strengthen relationships within the team. It's a complex process that requires a real mastery of active listening, as it enables an in-depth understanding of the positions and concerns of all parties involved. The ability to listen attentively fosters the creation of a space where everyone can express themselves freely. Empathy also plays a fundamental role, as it enables us to accept and recognize the divergent points of view of all stakeholders, thereby creating a climate of trust and cooperation. And of course, negotiation requires analytical skills to assess the various options available and find creative, balanced solutions. By combining these skills, negotiators are better equipped to reach mutually beneficial agreements, transforming potential conflicts into opportunities for collaboration.

3. Collaborative leadership: creating the conditions for a team where everyone can contribute their ideas.

Letting opinions be heard

Collaborative leadership is based on the idea that every team member has a voice that deserves to be heard. Every leader is responsible for creating an environment where every employee feels valued because his or her opinion is listened to, respected and taken into account when a decision is made.

Encouraging initiative

Encouraging initiative within a team means creating an environment conducive to the free expression of ideas, doubts and disagreements. It's essential to cultivate a culture where everyone feels comfortable raising their hand, without fear of possible sanctions for stepping out of line. A concrete example of this approach is to be wary of superficial answers such as "yes yes, that's clear" when discussing key objectives and points of attention. Instead, it's a good idea to ask team members to rephrase their ideas verbally or in writing, saying, for example, "Could you share with me your vision of the key objectives and points of attention?". This promotes a deeper understanding, stimulates individual reflection and reinforces transparency within the group, helping to establish a culture of initiative and continuous improvement.

Inspiring your team

Inspiring your team requires a broad vision and a constant search for new perspectives. A relevant approach is to get out of the "inner circle" by keeping abreast of what's going on outside the immediate work circle, the team, and even the organization. This involves :

  • Explore your ecosystem by meeting competitors and subscribing to industry newsletters to keep abreast of innovative initiatives.
  • Organizing lunches with colleagues from other departments also enables us to exchange points of view and encourage a cross-functional understanding of issues.
  • Including an "on your radar" section at team meetings, for example, encourages the sharing of stimulating news. 

Another avenue for inspiring your team is to get closer to the customer experience, both internal and external. For example, interviewing candidates and new recruits to understand their application and onboarding experience offers valuable insights. Living the experience as a candidate using the application platform or participating in recruitment interviews strengthens the connection with real needs and challenges, helping to instill renewed energy and a continuous improvement-oriented perspective within the team.

In short, leadership is much more than just a position; it's a set of skills that are generally not innate, but can be fully acquired through relevant training. Tomorrow's leaders and managers understand the importance of human interaction, individual development and the creation of environments conducive to innovation and collaboration. In an ever-changing world, leadership is becoming an essential driving force for overcoming challenges and achieving ambitious goals.

Discover the best of NUMA training to develop your leaders and managers

Leadership plays a crucial role in professional success, guiding individuals and organizations towards the achievement of their goals. This article explores the many facets of leadership: how is leadership defined? What makes a good leader? How can we adopt the right posture to develop high-performance, committed teams?

1. How do we define leadership?

Leadership transcends simple hierarchy. It represents the ability to guide, influence and motivate others towards the achievement of common goals. Beyond titles, the leader embodies integrity, empathy and emotional intelligence, while demonstrating charisma and benevolent authority.

Key characteristics of a leader include integrity, empathy, charisma, benevolent authority and constant exemplarity. Humility in the face of challenges and a clear vision help to forge a visionary character, essential in leadership.

2. What makes a good leader?

Impactful communication

When we talk about impactful communication, we're talking about knowing how to convey a simple message that makes the link between facts and actions or collective learning. Knowing how to generate behaviors and actions. This is what strengthens your leadership posture (precision, business vision, demands) and your image (with your team, your boss). And that means not only key formulas and basic rules of posture, but also knowing how to structure your messages and give them the right level of detail.

A leader must master the art of communication to create and deliver relevant messages at the right time, thus establishing a strong and motivating connection with his or her team.

To develop impactful communication and convey the right messages at the right time: access our change management resource kit .

Expanding your network

Leadership extends beyond organizational boundaries. Developing a solid network enables the leader to obtain crucial information, foster collaboration and keep abreast of industry trends. It's up to each leader to work on his or her influence: it's up to him or her to surround himself or herself with the right people and to know how to convince decision-makers. To do this, it's not enough to develop your network externally, but also internally.

Deciding under uncertainty

The courage to make informed decisions in uncertain situations is an essential quality not only for a leader, but also for a manager. In a context of constant change, how can we make the right decisions when no decision seems obvious? Indeed, as managers and leaders, we have more and more decisions to make, and these have more and more impact, even though we are naturally biased and have much more information, but often lack key elements. Even if these decisions remain complex, the ability to decide in the face of uncertainty essentially lies in a leader's ability to demonstrate clarity in order to facilitate decision-making, to manage the timing of the decision and, of course, to be able to challenge it correctly, alone or collectively.

Negotiation

The ability to negotiate effectively is a valuable skill. It enables the leader to resolve conflicts, find win-win solutions and strengthen relationships within the team. It's a complex process that requires a real mastery of active listening, as it enables an in-depth understanding of the positions and concerns of all parties involved. The ability to listen attentively fosters the creation of a space where everyone can express themselves freely. Empathy also plays a fundamental role, as it enables us to accept and recognize the divergent points of view of all stakeholders, thereby creating a climate of trust and cooperation. And of course, negotiation requires analytical skills to assess the various options available and find creative, balanced solutions. By combining these skills, negotiators are better equipped to reach mutually beneficial agreements, transforming potential conflicts into opportunities for collaboration.

3. Collaborative leadership: creating the conditions for a team where everyone can contribute their ideas.

Letting opinions be heard

Collaborative leadership is based on the idea that every team member has a voice that deserves to be heard. Every leader is responsible for creating an environment where every employee feels valued because his or her opinion is listened to, respected and taken into account when a decision is made.

Encouraging initiative

Encouraging initiative within a team means creating an environment conducive to the free expression of ideas, doubts and disagreements. It's essential to cultivate a culture where everyone feels comfortable raising their hand, without fear of possible sanctions for stepping out of line. A concrete example of this approach is to be wary of superficial answers such as "yes yes, that's clear" when discussing key objectives and points of attention. Instead, it's a good idea to ask team members to rephrase their ideas verbally or in writing, saying, for example, "Could you share with me your vision of the key objectives and points of attention?". This promotes a deeper understanding, stimulates individual reflection and reinforces transparency within the group, helping to establish a culture of initiative and continuous improvement.

Inspiring your team

Inspiring your team requires a broad vision and a constant search for new perspectives. A relevant approach is to get out of the "inner circle" by keeping abreast of what's going on outside the immediate work circle, the team, and even the organization. This involves :

  • Explore your ecosystem by meeting competitors and subscribing to industry newsletters to keep abreast of innovative initiatives.
  • Organizing lunches with colleagues from other departments also enables us to exchange points of view and encourage a cross-functional understanding of issues.
  • Including an "on your radar" section at team meetings, for example, encourages the sharing of stimulating news. 

Another avenue for inspiring your team is to get closer to the customer experience, both internal and external. For example, interviewing candidates and new recruits to understand their application and onboarding experience offers valuable insights. Living the experience as a candidate using the application platform or participating in recruitment interviews strengthens the connection with real needs and challenges, helping to instill renewed energy and a continuous improvement-oriented perspective within the team.

In short, leadership is much more than just a position; it's a set of skills that are generally not innate, but can be fully acquired through relevant training. Tomorrow's leaders and managers understand the importance of human interaction, individual development and the creation of environments conducive to innovation and collaboration. In an ever-changing world, leadership is becoming an essential driving force for overcoming challenges and achieving ambitious goals.

Discover the best of NUMA training to develop your leaders and managers

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