- Train 400 consultants to Design Thinking
- Design Thinking
Train 400 consultants to Design Thinking
First step : a co-joint work with the project team to build case studies which reflected real, tangible market conditions. To do so, over 30 consultants were interviewed to evaluate and map the key needs for their practice.
Intensive, 2-day trainings were then facilitated by alternating pedagogical input and simulations based on client cases. Instead of applying the training to the entire Design Thinking process, a specific focus on the main methodology blocks which were relevant to the consultant’s practice was set : identify a problem, de-risk a solution, align stakeholders, etc.
After the training, the new skills of our learners were anchored though :
- On-demand coaching via live chat
- Content broadcasting
- Sharing events where individuals could share best practices and give feedback on their own experiences
The program allowed them to develop a more sales-oriented approach with their client, and also to align all the stakeholders during the collective thinking phase, which is a crucial phase during each of their projects. After its initial success, the program was also applied to the firm’s Managers.
average Net Promoter Score across all trainings
the number of consultants trained over a year